FAQ
Kasa is an Indian ethnic brand based out of New Delhi. It’s a women-owned brand and proudly started by a daughter of a family who are into manufacturing business since the 1960’s. Kasa is driven by her insatiable love for her family business & Indian traditional designs.
- Variations in colour, finish and overall look could exist since our products are 100% made and handled by human hands that involve various complex processes.
- Although we do our best to make sure that the colours displayed on our Website are accurate, the actual colours may vary. Differences in monitors and the device you use to view the website will result in subtle differences in colour and textures.
- We recommend you to go through the sizing chart before selecting the size.Our sizing guide will help you make a decision based on your body type
- The product is screen printed. The print might have slight irregularities in the motifs and colours. It is a hallmark of handcrafted products.
No, kasa does not do any alterations/customizations.
As a company policy we do not provide refunds / cancellations or exchange on any product sold.
For wholesale orders and Bulk orders please contact us on +91-8076336095 or email on worldofkasa@gmail.com
There is no minimum order value on our website. However, for bulk purchases all the requirements are shared on our whatsapp number.
Yes, you can reschedule the delivery by calling the consumer experience team on +91 8076336095 or email on worldofkasa@gmail.com
Our customer care team is always at your service (Monday – Saturday, 10:00AM – 6:00 PM (IST)
Most of our garments range from sizes M (38) to XXL (44). To check the availability of a garment in your size, please head over to the respective product page.
No, presently we don’t have any stores in India. We only operate through our website https://worldofkasa.com/ and our instagram handle https://www.instagram.com/worldofkasa/
Each garment manufactured at kasa is delivered to the customer only after it has cleared a stringent quality check process. From inspecting the fabrics for quality to even ironing the garment with care each unit is made with an equal amount of love, honesty and passion.
We have written a full blog post to make you understand the process of taking care of your kasa garment. Head over to our blog section to check the ideal garment care with step by step instructions.