Shipping & Delivery Policy

The terms of the Delivery Policy must be understood. If you do not agree to the terms contained in this Delivery Policy, you are advised not to accept the Terms of Use and the Delivery Policy. The terms contained in this Delivery Policy shall be accepted without modification and accordingly, to be bound by the terms contained herein.

Team worldofkasa is committed to deliver all orders with good quality packaging within a span of 5 working days (excluding Sundays & Public holidays) under normal circumstances. Kasa makes all commercially reasonable endeavours to ensure that the Product(s) are delivered to end users in a timely fashion. To ensure that the order reaches in a good condition, in the shortest span of time, we ship through reputed logistics companies.

Delivery Charges

Kasa offers Free delivery within India.

Details of the Logistic Partner who will be processing the delivery of the order will be provided to the end user through Email & SMS along with the tracking number. The user will also be provided with an approximate date of delivery of the purchased Product(s) on the order confirmation page. The approximate date of delivery is merely an approximation based on the reputation of the third party Logistic Partner. Kasa shall not be liable for delay in delivery by third party Logistic Partners. Kasa  may, in its sole discretion, effectuate delivery to customers on their own without engaging logistic partners.

Prior to making payments for the purchase of Product(s), the user will be prompted to provide a shipping address. While entering shipping address details, the user should ensure to provide correct, complete and accurate information along with landmarks if any to aid delivery. Kasa shall not, under any circumstance, be liable for any failure in delivery of the purchased Product(s) arising out of the user’s failure to provide correct, complete and/or accurate information.

COD/ Prepaid

Kasa does not take any cod orders. All orders from our website taken are prepaid orders.

Order Delivery Timelines

Usually, orders are dispatched within 5 days of the customer placing the order. However, in line with guidelines for your state government, delays might be experienced under certain circumstances. Upon the successful placing of an order and after kasahas successfully handed over the purchased Product(s) to its Logistic Partner, the end user will receive a unique tracking identity number through email & SMS. The user may use the tracking number on the website of the Logistic Partner to check the status of the purchased Product(s) and the expected date of delivery.

Ordinarily, Most orders are delivered within 5 working days across India. A maximum of 3 (three) attempts shall be made to deliver the order to the end user. Should the user continue to remain unavailable after 3 (three) attempts, Kasa  reserves the right to cancel the order at its sole discretion. While we shall make reasonable endeavours in ensuring that purchased Product(s) is delivered to its users in a timely manner, delivery may be delayed on account of:

• Unsuitable weather conditions;
• Political disruptions, strikes, employee-lockouts, Govt. directed lockdowns, etc.
• Acts of God such as floods, earthquakes, etc.; and
• Other unforeseen circumstances.

In such events of delay, kasa shall make reasonable attempts at proactively intimating the end user by writing to the end user’s registered email account and/or mobile number. Further, kasa shall be under no obligation to compensate the user for any mental agony or any tortuous claim that may otherwise arise because of a delay in the shipment and delivery.